Moneyback Guarantee

Our promise

We're confident ClawBox will save you time and effort. But if it's not the right fit, we don't want your money. Every new subscription comes with a straightforward 7-day moneyback guarantee.

Eligibility

To qualify for a full refund, all of the following must be true:

• Your request is within 7 days of your initial purchase
• This is your first ClawBox subscription (renewals and re-subscriptions are excluded)
• You submit your request via email to support@clawbox.com

How to request a refund

No reason required. We won't ask why.

What happens after a refund

• Your subscription is cancelled immediately
• Your OpenClaw instance is deactivated
• Refund is issued to your original payment method via Stripe
• You’re welcome to re-subscribe anytime

Exclusions

This guarantee does not cover:

• Recurring subscription charges after the first billing cycle
• Accounts terminated for violating our Terms of Service
• Requests submitted after the 7-day guarantee window
• Users who have previously received a refund

Refunds outside the guarantee period

If your 7-day window has passed but you're experiencing issues — service outages, billing errors, or anything unexpected — reach out to support@clawbox.com. We review these on a case-by-case basis and will make it right.